Presentation Transcript

1. Benefits of Effective Communication Vital Smarts India

2. Some of the most important Interpersonal Skills are as below: • Verbal Communication. Verbal communication is about more than just speaking to get your point across. It is about being able to both deliver and receive a message. There are several sub-skills that make up verbal communication: • Presentation Skills. Giving an effective presentation is about more than just delivering your message confidently, it is about getting your message across in a clear manner that keeps your audience engaged. • Positive Attitude: Having a positive attitude is all about being optimistic in our everyday life. This optimism will enable you to better handle daily stresses without negatively impacting your mood or the moods of those around you. • Confidence: Fundamentally, self-confidence is about having a belief in our abilities. • Empathy: Empathy is the ability to understand and share the feelings of others. • Active Listening: Active listening refers to the process by which we elicit information from either an individual or a group. • Motivating & encouraging others: In a workplace context, motivational skills are your ability or your strategies to generate the desired response from a peer, subordinate, or stakeholders. • Humor: You all know someone great socially because of their use of humor. Appropriate use of humor can also make the cogs of the workplace turn more smoothly, as well as helping us to get what we want. • Giving and Receiving Feedback: Feedback enables us to achieve our goals by constantly making small adjustments to our course. • General Communication Skills: This includes Enunciating, Seeking clarifications, Being succinct but complete, handling a difficult situation without getting angry, not interrupting others, anticipating counterarguments and addressing them, using words and sentences appropriate to your audience, disclosing information about yourself to build trust and encourage disclosure, storytelling, training others to perform tasks, speaking at an appropriate pace, using pauses and stops to enhance the impact of what you are saying, using analogies.

3. Broadly speaking, interpersonal skill is your ability to communicate, cooperate, connect, relate, and work with others. In fact, in any interaction between two people where information is being exchanged, including both verbal and nonverbal communication, interpersonal skills are in play. Everyone is of course different. You may know someone with great interpersonal skills, and another person lacking some interpersonal skills. People with great interpersonal skills are generally more successful both professionally and personally than those without.

4. Some of the advantages of having good interpersonal skills are as follows: • Work more effectively as part of a team • Get our point across effectively • Form and maintain social bonds • Relate to the situations of others • Negotiate with others • Apologize • Reconcile differences • Influence others successfully • Improve our ability to learn • Read body language

5. Some of the most important Interpersonal Skills are as below: • Verbal Communication. Verbal communication is about more than just speaking to get your point across. It is about being able to both deliver and receive a message. There are several sub-skills that make up verbal communication: • Presentation Skills. Giving an effective presentation is about more than just delivering your message confidently, it is about getting your message across in a clear manner that keeps your audience engaged. • Positive Attitude: Having a positive attitude is all about being optimistic in our everyday life. This optimism will enable you to better handle daily stresses without negatively impacting your mood or the moods of those around you. • Confidence: Fundamentally, self-confidence is about having a belief in our abilities. • Empathy: Empathy is the ability to understand and share the feelings of others. • Active Listening: Active listening refers to the process by which we elicit information from either an individual or a group.

6. Motivating & encouraging others: In a workplace context, motivational skills are your ability or your strategies to generate the desired response from a peer, subordinate, or stakeholders. • Humor: You all know someone great socially because of their use of humor. Appropriate use of humor can also make the cogs of the workplace turn more smoothly, as well as helping us to get what we want. • Giving and Receiving Feedback: Feedback enables us to achieve our goals by constantly making small adjustments to our course. • General Communication Skills: This includes Enunciating, Seeking clarifications, Being succinct but complete, handling a difficult situation without getting angry, not interrupting others, anticipating counterarguments and addressing them, using words and sentences appropriate to your audience, disclosing information about yourself to build trust and encourage disclosure, storytelling, training others to perform tasks, speaking at an appropriate pace, using pauses and stops to enhance the impact of what you are saying, using analogies.

7. Nonverbal Communication. Just as important as the words you are speaking is what your body language is saying. Developing your nonverbal communication enables you to make a good impression, the first time and every time. Some of the important aspects are: • Improving our posture • Using our hands and facial expressions to help articulate our point • Avoid using your phone or laptop when in meetings • Using appropriate eye contact • Smiling • Keeping your hands away from your face • Nodding to show understanding • Shaking hands firmly but not excessively

8. Negotiation, Persuasion, and Influence: Effective negotiation is based on trust and mutual respect and often results in win-win outcomes, where both parties benefit from the result of the negotiation. Critical Thinking, Problem Solving, and Decision Making: Critical thinking can be defined as your ability to take charge of your thinking. It can enable us to solve complex problems, both as an individual and as part of a team. Just like all other interpersonal skills, improving your critical thinking skills will help you both in life and your career. Assertiveness: Being assertive is not about being forceful, but it is about being able to stand up for both yourself and others in a way that others can respect. To be assertive you need to be open and forthright as to your needs whilst respecting the needs, rights, and views of others. Because of this, assertive behavior is not aggressive behavior. Working with Groups & Teams: Team working uses many of the skills we have already examined. It involves working within a group, contributing ideas, sharing responsibility, being assertive, giving constructive feedback, and learning from and accepting feedback.

9. BYLD Group Company VitalSmarts is conducting an excellent course called Crucial Conversations® which will train you right from the basics of Effective Communication skills. It will enhance your Behavioral Skills, Enable Effective Communication and Behavioral training as per your preference. It is ideal for People, Teams, and Organizations. The impact of Crucial Conversations® Training is that it Improves Discourse and Commitment, Achieves Behavioral Change, and induces High-Performance Culture. Conclusion:Effective Communication and Interpersonal skills are defined as the ability to communicate or interact with another person. People who are highly skilled in this are generally more successful both professionally and personally. This skill can be improved with the right training.